We may collect the information you choose to share with us when you contact us or request assistance regarding an item. This may include your email address, your WhatsApp number, your Telegram username, and any other information you provide during communication.

We use your information to respond to your inquiries, assist with reservation requests, provide customer support, and improve our services. Communication submitted through the website or through our listed contact channels may be used to help us process your request and provide concierge assistance.

We may use third-party tools such as Google Analytics and Meta Pixel to understand website traffic, improve website performance, and support advertising analytics. These services may collect anonymized usage information and technical data in accordance with their own privacy practices.

We do not sell your personal data. We may share information only where reasonably necessary to respond to your request, support communication, or provide concierge-related assistance.

We retain personal data only for as long as reasonably necessary to manage inquiries, provide support, and maintain our records.

You may request access to, correction of, or deletion of your information by contacting us directly.

This website may use cookies and similar technologies to improve website performance, understand traffic patterns, and support analytics and advertising tools.

If you have any privacy-related questions or requests, please contact us at concierge@chrono-vip.com.
Company details and registered address may be updated in a later revision of this policy.